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职场上怎样打电话中英双语

时间:2017-11-07 求职英语

职场上怎样打电话(中英双语)

  在职场上,我们不能够像平日里和朋友打电话一样随便,必须要讲究一些策略方法:

职场上怎样打电话(中英双语)

  为你的老板接电话时,要用高兴尽职的口气。如果你的老板不在,你可以作简单的解释,如:“她现在不在办公室,我可以帮忙吗?”主动提出请对方留言。

  Be cheerful and obliging when you answer your boss’s phone. If your boss is notavailable, offer to take message, with a brief explanation such as “She’s not in her office right now. May I help?”

  准确记录留言很重要。核对留言人姓名的拼写;要跟通话者重说一遍你所记下的内容,确保留言准确无误。

  It’s importantto take messages accurately. Check spellings of names, and repeat your notes tothe caller to make sure the message is correct.

  办公室有来访者时,长时间打电话是不礼貌的.行为。如果通话时间会很长,你可告诉对方过后再给打过去。不过,事后一定要记住去做!

  It’s bad manners to engage in longphone conversation while you have a visitor in your office. If the call can’t be handled quickly, say you’ll call back later. Then rememberto do so!

  和美国客户打电话最常用的句子

  打电话进来:

  Is Yang there? (最常用)

  Is Yang around? (次常用)

  Hello, May I speak to Yang please?

  Hello, Can I talk to Yang please?

  如果正是本人:

  This is he. (男的)

  This is she.(女的)

  This is Kun-Lin ( 你的名字) speaking.

  You are speaking to him. (her)

  You are talking to him.

  如果是别人:

  Hold on. (最常见)

  I'll get him, Hold on please.

  Hold on, let me see if he is here.

  One moment please.

  如果他正好不在:

  No, He is out. (最常见)

  No, He is not here. May I take a message?

  No, He is not in.

  No, He is not available.

  No, He just went out, he will be back in 30 minutes.

  如果他要找的人不在:

  Do you know when he will be back?

  Do you know where he is going?

  Do you know where I can reach him?

  Do you know his office number? (or work place number)

  回答:

  No, I am sorry, I don't know! (50%)

  I have no idea. (49%)

  Yes, his number is 404-123-4567.

  如果要留言:

  May I leave a message?

  回答:

  Sure, go ahead.

  Hold on, let me get a pencil and paper.

  打错电话:

  Is this Wachovia Bank?

  回答:

  No, I am afraid you have the wrong number.

  What number did you dial?

  What number are you calling?

  结束对话:

  Thank you, have a good day.

  听不清楚时:

  Pardon?

  Excuse me?

  I am sorry?

  Say again?

  Say what?

  Come again?


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