Be cheerful and obliging when you answer your boss’s phone. If your boss is notavailable, offer to take message, with a brief explanation such as “She’s not in her office right now. May I help?”
It’s importantto take messages accurately. Check spellings of names, and repeat your notes tothe caller to make sure the message is correct.
It’s bad manners to engage in longphone conversation while you have a visitor in your office. If the call can’t be handled quickly, say you’ll call back later. Then rememberto do so!
Is Yang there? (最常用)
Is Yang around? (次常用)
Hello, May I speak to Yang please?
Hello, Can I talk to Yang please?
This is he. (男的)
This is she.(女的)
This is Kun-Lin ( 你的名字) speaking.
You are speaking to him. (her)
You are talking to him.
Hold on. (最常见)
I'll get him, Hold on please.
Hold on, let me see if he is here.
One moment please.
No, He is out. (最常见)
No, He is not here. May I take a message?
No, He is not in.
No, He is not available.
No, He just went out, he will be back in 30 minutes.
Do you know when he will be back?
Do you know where he is going?
Do you know where I can reach him?
Do you know his office number? (or work place number)
No, I am sorry, I don't know! (50%)
I have no idea. (49%)
Yes, his number is 404-123-4567.
May I leave a message?
Sure, go ahead.
Hold on, let me get a pencil and paper.
Is this Wachovia Bank?
No, I am afraid you have the wrong number.
What number did you dial?
What number are you calling?
Thank you, have a good day.
I am sorry?