酒店英语面试常见问题「」

时间：2020-10-22 12:25:21 英语面试我要投稿

酒店英语面试常见问题「汇总」

　　面试酒店工作会遇到哪些问题呢，以下是YJBYS小编为大家整理的关于酒店英语面试常见问题，希望大家喜欢！

酒店英语面试常见问题「汇总」

　　酒店英语面试常见问题一

　　1、Could you introduce yourself in english?/Why don't you start with telling us about yourself

　　能用英语自我介绍吗？

　　2、Why did you leave (are you leaving) your job?

　　为什么你要离职？

　　3、What is your career plan in next 5 years?

　　您对自己未来五年内的职业生涯计划是什么？

　　4、What kind of value/contribution will you bring in if you join our hotel?

　　如果我酒店雇用你，你觉得可以为酒店带来什么样的贡献？

　　5、Describe a situation where you had a dissatisfied customer and you solved their problem.What did you learn from it?

　　描述一下你曾经遇到过的一个很不满的客人，你是如何解决的？并且说说你从中学到了什么？

　　6、How do you handle negative feedback from customers？

　　你是如何处理客户的负面反馈/投诉的？

　　7、How do you understand the “service consciousness” in service industry?

　　您如何理解服务行业的“服务意识”？

　　8、What kind of people/manager do you like to work with?

　　你喜欢和什么样的人/经理一起工作？

　　酒店英语面试常见问题二

　　How would you handle difficult or fussy customers?

　　你是如何应对麻烦或者挑剔的客人的？

　　Have you been a customer at our restaurants, and how was your experience?

　　你来过我们餐厅吃饭吗？你觉得怎么样？

　　Are you familiar with our menu and beverage offerings?

　　你对我们的菜单和饮品熟悉吗？

　　Describe a situation where you had a dissatisfied customer and you solved their problem. What did you learn from it?

　　描述一下你曾经遇到过的一个很不满的客人，你是如何解决的？并且说说你从中学到了什么？

　　Would you describe yourself as more of a leader or more of a follower?

　　你觉得自己是个领导者还是一个追随者？

　　Why should we hire you?

　　为什么我们要聘用你？

　　What are your goals?

　　你的目标是什么？

　　When were you most satisfied in your job?

　　你什么时候对你的`工作最满意？

　　What are three positive things your last boss would say about you?

　　你的前任上司给过你哪三个积极的评价？

　　Why do you want to work here?

　　你为什么想在这里工作？

　　If you were an animal, which one would you be?

　　如果你可以做一个动物，你想做哪个动物？

　　Why did you leave (are you leaving) your job?

　　为什么你要离职？

　　What can you do for us that other candidates can’t? / What makes you unique?

　　你与众不同的地方在哪里？

　　What are your biggest accomplishments/achievement?

　　你最大的成就是什么？

　　What was the biggest mistake you have ever made?

　　你犯过最大的错误是什么？

　　Can you work under pressure?

　　你可以在压力下工作吗？

　　Do you prefer working with others or alone?

　　你喜欢和别人一起工作还是独自工作？

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