商务英语道歉信

时间:2022-06-30 20:12:02 商务英语 我要投稿

商务英语道歉信

  在平凡的生活中,道歉信的使用频率越来越高,道歉信是要向对方陈述无法答应的所请所托的原因,对不愿为的事,可声明自己的'一贯主张,对不能为的请托,更应陈述理由,说明自己为什么不能为。你写道歉信时总是没有文字可写?下面是小编帮大家整理的商务英语道歉信,供大家参考借鉴,希望可以帮助到有需要的朋友。

商务英语道歉信

商务英语道歉信1

Dear Mr Harrison:

  Thank you for your telephone call of 18 May 20xx.

  I am extremely sorry for the delay in sending the sample shirt to you. It was late because David Murray, our Production Manager, has been sick for three weeks. The sample, is now on its way and you should get the sample within three days.

  I apologies again for the delay and I hope the sample will meet with your satisfaction.

  Your sincerely

商务英语道歉信2

Dear Ms Jeremy:

  Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.

  After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.

  According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.

  I would like to offer our apologies once again and thank you being an excellent customer.

  Yours sincerely

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