Company's name: | SonyBegin and end date: 2008-11- | Enterprise nature: | Soly foreign funded enterprisesIndustry: Communication/Telecom/Network Equipment | Job Title: | Customer service | Job description: | Act as a CS Engineer for QA Department in Sony Huanan Electronics Co.Ltd from November,2008 until now,and this Sony is a Precise Devices manufacturing factory which produces OPU,and I am mainly in charge of quality complain issues for Blue-ray series as well as promoting follow-up and improvement actions for the products’ quality.In Sony,not only have I learn from much knowledge about OPU,but also acquire the integrate management and operation mode for such large international enterprise. In order to better integrate into the company I am studying Japanese now. | Reasons for leaving: | | | Company's name: | MeikoBegin and end date: 2006-07-2008-11 | Enterprise nature: | Soly foreign funded enterprisesIndustry: Communication/Telecom/Network Equipment | Job Title: | Customer service | Job description: | Be in charge of communicating with customers,by written or by oral,especially for customer audits,Now I am mainly in charge of Motolora,and as the team leader for Motolora Service Group,mainly coping with submission of some documents required by Moto,Such as, 8-D report ,PPAP,FAI,Q-pack,eW18,etc.;when Moto comes for audit,I will accompany with them all the way,visit the workshop,have meeting with them,etc;sometimes,If there is something urgent,I will organize the Conference call with the customers; Have profound knowledge for PPAP,and be able to compile relevant engineering documents independently,such as,PPAP,APQP,ISIR,etc. Be familiar with Five manuals:APQP&CP,FMEA,MSA,SPC,PPAP which are authored by DaimlerChrysler Corporation,Ford Motor Company | Reasons for leaving: | | |