客服人员的英文简历模板
各位小伙伴,为了找到一份好的工作,在英文简历上面也是需要下足功夫的,以下是客服人员的英文简历模板,欢迎阅读!
客服人员的英文简历模板
YJBYS |
XXX@YJBYS.com |
(+86) 13xxxxxxxxxx |
Weibo: xxxx |
Objective: Junior Customer Service Representative |
|
Self-evaluation |
• |
Several customer internship experience, familiar with the basic process of customer service |
• |
A solid business knowledge in XX industry |
• |
Good communication skills |
|
Skills |
• |
Mandarin Proficiency Test Certificate, 1st Grade, B Level |
• |
CET-6 (538) |
• |
Proficiency in MS Word,Excel,PowerPoint |
|
Customer Service Experience |
Shanghai Langte Technical Services Ltd. |
2013.12-2014.05 |
Customer Service Representative (Intern) |
• |
Contacted with the customers who have purchased the product |
• |
Recorded customer issuesand generated documentation through the CRM system |
Zhejiang, Runxun Telecom Ltd. |
2012.07- 2012.10 |
Service Specilist (Intern) |
• |
Solved customer problems, periodically query the database and supplementary Information |
• |
Called the customers to comfirm whether the information changed |
|
XX Industry Experience |
Shanghai Dada Software Training |
2012.07-2012.09 |
IT Skills Training |
• |
j2ee training jsp, servlert, ssh, jquery, mybitas, dwr Etc. |
|
Other Experience |
Jobs University Students' Union |
2011.10-2012.09 |
Organization Department Officer |
• |
Organized Orientation Party and New Year's party |
Jobs University "Freshmen Cup" English Speech Contest |
2012.03 |
|
Education |
Jobs University |
2010.09-2014.06 |
Bachelor of XX |
Second-class Jobe University scholarship for two consecutive years (10% of class) |
|
Hobbies |
Calligraphy, Badminton |
拓展阅读:英文简历中的Skills技能
范例:
Language
English TEM8
Spanish Basic
Computer skills
Word, Excel, Power Point Basic Knowledge
注意点:
1. 将主要技能分类,一般公司看中的'主要是语言技能和电脑技能。
2. 技能在左侧,右侧为该技能你获得的证书或者是熟练程度。
技能类常用词汇:
关于熟练程度的词汇:
基本掌握:Basic knowledge
中等掌握:Medium
十分熟练:Advance(语言可以用Fluent)
英语证书类:
大学英语四级 CET4 (College English Test Band 4 Certificate)
大学英语六级 CET6 (College English Test Band 6 Certificate)
英语专业四级 TEM4 (Test for English Major Grade 4 Certificate)
英语专业八级 TEM8 (Test for English Major Grade 8 Certificate)
商务英语证书 Business English Certificate)
雅思 IELTS (International English Language Testing System)
托福 TOEFL (Test of English as a Foreign Language)
BEC初级 (BEC Preliminary Level,缩略为BEC Pre.)
BEC中级 (BEC Vantage Level,缩略为BEC Van.)
BEC高级 (BEC Higher Level,缩略为BEC Hi.)
计算机类:
全国计算机一级证书 First-level Certificate for National Computer
网络工程师 Network Engineer
软件设计师 Software Architect
数据库分析师 Database Analyst
网络管理员 Webmaster
信息系统项目管理师 Information Systems Project Management Division
网络规划设计师 Network Planning Designer
多媒体应用设计师 Multimedia designer
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