职业发展

酒店前台英语口语

时间:2017-05-08 求职英语 我要投稿

  今天小编就为从事酒店前台的工作者整理了相关的英文口语,希望对您有帮助。

  入住登记:

  1、Welcome to our hotel.

  欢迎光临

  1、Do you a have reservation? Have you bokeed the room?

  您预定过了吗?

  2、How long will you be staying?

  您打算住多久?

  3、How many days do you want to stay?

  您想住几天

  4、What kind of rooms would you like to have?

  您需要什么样的房间?

  5、Please show me your passport,and fill in these forms

  清出示一下您的护照,并将这些单子填写一下。

  6、How do you wish to settle your account,in cash or by credit card?

  您想用什么方式结账,现金还是信用卡?

  7、Please give me XXX yuan as deposit,you room charge is XXX,the other we wil refund you when you check out。

  请付XXX预付金,您的房费是XXX,剩下的钱将在您结账时退还给您。

  8、Could you show me your credit card?

  出示一下您的信用卡好吗?

  9、Please sign your name,take care your receipt and your room card,your room is XXX,it's on the Xth floor,This way please.

  请在这里签名,拿好您的预付金单和您的房卡,您是XXX房间,在XX楼,请这边走。

  10、Just a moment,I'll do it right now

  请稍等一下,我马上给你办好。

  11、May I know your name and room number?

  您能告诉我您的名字与房间号吗?

  12、Here is your room key.

  给您房间钥匙。

  13、Please pay at the cashier’s desk over there.

  请去那边帐台付款。

  14、Are these your baggage?

  这些是您的行李吗?

  15、May I take them for you?

  我来帮您拿好吗?

  16、Here is the bill. Please sign it.

  这是您的帐单,请签字。

  17、I will send someone up to your room right away.

  我马上派人到你的房间去。

  18、You may pay in cash or with credit card.

  您可以付现金也可以用信用卡。

  19、Your deposit is not enough ,If you have free time ,please come to the reception(front office),and pay more for overstay?

  您的预付金不足了,方便的话,请到总台补交一下预付金好吗?

  20、This is your morning call.It's XXX now .

  叫醒服务,现在X点了。

  Excuse me.-对不起。

  -I am sorry.-很抱歉。

  a single room 一个单间

  a double room 一个双人房间

  bath room 浴室

  Let me have a check again.让我再看一下

  退房:

  1、Please show me your room card and your receipt.

  清出示您的房卡和预付金单。

  2、This is your bill,please check your signing.

  这是您的账单,请核对并签名。

  3、Do you need invoice?

  您需要发票吗?

  4、See you next time. Welcome back again,have a nice trip.

  再见,欢迎下次光临,旅途愉快。



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