技术工程师简历 TECHNICAL ENGINEER (英文版)

　Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING. 　　 　　PROFESSIONAL EXPERIENCE 　　1998-Present TECHNICAL ENGINEER 　　mERCER INE.,Albany,NY 　　Plan,coordinate, and execute hardware,software and networkinstallation,configuration,maintenance,troubleshooting and repairoperations for service contract clients.Specialize in maintaining IBMand Mac PCs,and peripherals with emphasis on networking environments. 　　 　　Develop and implement service schedules,systems and procedures toassure delivery of quality,cost-efficient technical services. 　　Quickly diagnose causes of systems failures and malfunctions toensure highest operating efficiencies,reliability,and qualityperformance standards. 　　Respond immediately to emergency situations with sensitivity to deadlines and customer needs. 　　Assist network engieers woth installation and trobleshooting of Appleshare and Novell systems. 　　Analyze client equipment and operations to determine servicing and supply needs. 　　Monitor and maintain cost-effective inventories of supplies,tools and materials. 　　Investigate,test,and implement improvements to existing procedures. 　　Consistently manage time and multiple tasks to meet deadline,established objectives,and quality performance standards. 　　Foster clear communications and maintain excellent staff and client working relations. 　　1982-1988 Manager of information systems 　　KRITEL ASSOCIATES,INC.,Schnectady,NY 　　Directed and supervised all MIS,related activities for a financialservices firm supplying critical,timely information to corporate clientbase.Adminstered DISTON'S 2 Novell 2X networks,maintaining peakoperating efficienclen and providing user training for all hardware andsoftware applications.Controlled budget costs for purchasing andoperations. 　　 　　LICENSES AND CERTIFICATIONS 　　CANDIDATE FOR CERTIFIED NETWARE ENGINEER/C.N.E.* CERTIFICATION INMACINTOSH CPU. PRINTER,AND POWERBOOK REPAIR*CERTIFIED IN OKIDATA &EPSON LASER AND IMPACT PRINTERS*CERTIFICATION IN HEWLETT PACKARD LASERJET PRINTERS 　　 　　TECHNICAL EXPERTISE 　　 　　Hardware proficiencies:IBM:AT,XT,PS2*MACINTOSH*HP:II-IIISI LASERPRINTERS,COLOR PLOTTERS*OKIDATA*EPSON*DEST OCR SCANNERS*STORAGEDIMENSIONS E/O SCSI DRIVE. 　　Networks:APPLETALK*ETHERTALD*NOVELL NETWARE 2X,3X*CABLING,NODES PERIPHERALS. 　　Software applicationsOS.MCINTOSH OPERATING SYSTEMS*MS WINDOWS3.0,3.1*WINDOWS APPLICATIONS * CWP 5.1* WORD *EXCEL*LOTUS*WORDPERFECT5.1*DISPLAYWRITE 4*QUICKEN 3.0*PAGEMAKER 4.0* HARVARD GRAPHICS3.3*PUBLISH/TEXT PAC OCR* NUTSHELL PLUS II*PARADOX 3.0 　　 　　Notice: 　　 　　Professional licensure and certifications add weight to resume. 　　 　　Use of boldgace and itallcs provides a clean and crisp presentation.