商务礼仪英语:介绍陌生人和接待客户

时间:2023-04-06 10:46:09 羡仪 礼仪英语 我要投稿

商务礼仪英语:介绍陌生人和接待客户

  在商务活动中,为了体现相互尊重,需要通过一些行为准则去约束人们在商务活动中的方方面面,其中包括仪表礼仪、言谈举止、书信来往、电话沟通等技巧,从商务活动的场合又可以分为办公礼仪、宴会礼仪、迎宾礼仪等。商务礼仪在我们商务合作交流中是十分重要的,下面是小编搜集整理的商务礼仪英语:介绍陌生人和接待客户,欢迎阅读,供大家参考和借鉴!

商务礼仪英语:介绍陌生人和接待客户

  There are some general rules for introductions:

  1.A man is always introduced to a woman.

  2.A young person is always introduced to an older person.

  3.A less important is always introduced to a more important person.

  相互介绍认识有如下基本原则:

  1.男士通常会介绍给女士。

  2.年轻人介绍给年龄大的人。

  3.地位不太高的人介绍给地位高一些的人。

  When a client is coming for business purpose, the host should stand up and receive the guest, offer a chair and a cup of coffee, he shouldn't sit down until the guest takes a seat.When the guest rises to leave, the host should go with him as far as the door of the office or the elevator.The executive doesn't rise for his secretary or coworkers in the office.

  如果客户是为商务目的而来,主人要起身接待客人,给他找一个座位并且倒上一杯咖啡,在客人落座之前主人不能坐下。当客人起身告辞时,主人需将客人送到门口或者电梯口而高级经理则不必为秘书或者办公室同事站起来。

  A handshake can create a feeling of immediate friendliness or instant irritation between two strangers.The proper handshake is brief, but there should be firmness and warmth in the clasp.It should always be accompanied by a direct look into the eyes of the person your shake your hand with.

  握手可以使本来陌生的两个人马上建立起友谊,但也可能会导致敌视,正确的握手要迅捷,但是在握手的瞬间应有力度并且充满热情。在握手的同时要目光直视对方

  While speaking with a visitor during an appointment, you should bear in mind that listening is as essential as talking.Nothing is more irritating and insulting to a visitor to have an appointment interrupted by continual phone calls.You need instruct your assistant to hold all calls except emergencies until the end of your appointment.If your phone system includes a "message taking" feature, be sure to make use them.If the caller is veering too far away from the subject, you might say: "Since I have another appointment in a few minutes, I'd like to discuss our primary concern."

  在与你约见的来访者交谈时,要记住倾听和交谈同样重要。没有比不断被电话打扰更加令来访者恼怒和感到羞辱的事了介绍陌生人和接待客户的商务礼仪英语默认。你要告诉你的助理帮你接听电话、不要打断你的约会除非有特别紧急的事宜。如果你的电话系统包括"留言"功能,记得使用它。如果来访者离题太远,你可以说:“因为我几分钟后还有一个约会,我们还是讨论我们最初谈论的问题吧。”

  在商务场合中,应该怎么样向对方用英语得体地表达感谢呢?

  接待结束后,双方可以通过电话沟通接待的过程和效果,巩固双方的友好关系。受接待方返回后,可以打电话对对方表示感谢。在实际商务工作中,也可以由接待方在对方返回后致电回顾一下来访的整个过程,并再次表示对对方来访的感激。

  我就可以这样向对方说:

  1.I'm just calling to thank you for all your help in making our trip to Shanghai such a success and to let you know how much I enjoyed it.

  2.I'm calling to thank you for making such great arrangements for our trip to Shanghai.

  3.I'm just calling to thank you for the wonderful time we had in Shanghai.

  4.I'm just calling to tell you how much we enjoyed our stay in Shanghai.

  为了让感谢听起来更加真实更加亲切,可以指出具体要感谢的人和事,这样更容易拉近和对方的关系。所以受到招待的我们可以这样讲:

  1.You're a great hostess.I greatly appreciated all your assistance.

  2.You are so kind.We would like to express our gratitude for all your help.

  3.You are such a great hostess.Thank you very much for your hospitality.

  4.Mr.Liu is so nice that please convey my greatest appreciation to him.

  5.And thank you again for taking us out for such a memorable dinner.The restaurant was fabulous and the food really exceptional.

  6.Thank you again for taking us out for such memorable meals.

  为了充分表达感谢,小U可以代表公司向对方表明,随时愿意用同样热情的方式来接待对方,甚至可以直接邀请对方来访。用英文这样讲:

  1.I hope I'll have the chance to host you sometime.

  2.I hope I can sometime return the favor.

  3.I look forward to the opportunity to return your hospitality on your next trip to Beijing.

  4.It would be my pleasure to show you around in Beijing next time you visit us.

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