商务英语写作范文58
Dear
This is to acknowledge receipt of the above referenced order and to inform you that the merchandise does not meet my specifications.
Whereas I ordered：
you sent me：
Inasmuch as this item was intended as a gift， I must cancel my order and request a refund for the merchandise.
If you will provide me with your instructions for returning this merchandise to your firm， I will arrange for its speedy delivery.
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