【商务英语情景会话】电话预约

时间:2017-11-19 商务英语 我要投稿

  【情景对话】

  A: Hello!A:您好!

  B: Hello, is Doris available? B: 您好,多丽丝在吗?

  A: This is Doris. Who is calling please? A: 我是多丽丝。请问您是哪位啊?

  B: Hi, Doris, this is Mike calling from Parker’s Dentistry. I’m calling to confirm your appointment for tomorrow morning at 9 am with Dr. Parker. B:你好,多丽丝,我是帕克牙科医院的迈克。我打电话是想确认一下你明天上午9点与帕克医生的预约有没有问题。

  A: Oh, I almost forgot. Thank you for calling to remind me. Actually, I do need to change the time of my appointment. I have a scheduling conflict, and I can’t make it that early. A:啊,我差点忘了。谢谢你打电话提醒我。事实上,我确实需要改一下预约时间。我的行程安排有点冲突,所以我无法那么早到医院。

  B: If I ___①___ that later slot, would that work out? B:如果把你往后排,那样儿可以吗?

  A: It would have to be after lunch. Do you have anything available about 2 o’clock? A:那得午饭以后。2点以前你们有空吗?

  B: Sorry, ma’m, the only opening we have after lunch is 1:15, but I might be able to ___②___ after 4. Would that be a better time? B:对不起,夫人。午饭后唯一的空缺时间是1:15,不过我能把你加在4点以后。这个时间是不是会更合适?

  A: That’s right. I think I should be able to make it at 1:15. Can you ____③____ for that time slot? A:那好吧,我想我能在1:15前赶到.你能把我的名字记在这个时间段吗?

  B: No problem. I have your appointment changed from tomorrow morning to tomorrow afternoon at 1:15. B:没问题。我把你明天上午的预约时间改为明天下午1:15.

  A: Wonderful. Thanks very much. A:太好了。非常感谢.

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